VialVine
Help · Troubleshooting

Reminders aren't arriving

Check these in order: Home Screen, permission, test, battery settings.

  1. 1iPhone: make sure you open VialVine from the Home Screen icon, not Safari.
  2. 2Go to Settings → Reminders. If it says notifications are blocked, allow them for VialVine in your phone's settings.
  3. 3Tap Send a test. If the test arrives, reminders work; check the routine's times and that its Reminders switch is on.
  4. 4Android: if reminders come late, turn off battery optimization for Chrome (or VialVine).
  5. 5Turned on reminders a while ago? Turn them off and on again to refresh.

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